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App Developer/Integration
Luyun Technology insists on helping customers achieve integrated CRM solutions.
Service Content
Luyun Technology insists on helping customers achieve integrated CRM solutions. At present, the world's leading Salesforce platform has been integrated with domestic social apps such as WeChat and Taobao. It is used to obtain customer data, customer ratings, event invitations, event promotions, survey questionnaires, as well as final data statistics, analysis, and reporting from different channels. Salesforce has been integrated with social apps such as WeChat and Taobao to form a comprehensive solution. Obtain customer information through multiple channels, promote close cooperation between enterprises, customers, and partners, and achieve win-win results!
Salesforce Consulting Services
Salesforce Implementation Services
APP/Web/Mini App Development Services
Salesforce Configuration and Custom Services
IoT Development Services
Salesforce Consulting Services
We help companies drive digital transformation through the Salesforce platform and automate business processes in sales, marketing, and service departments. If you want to migrate from another CRM to Salesforce, improve existing Salesforce solutions, or automate sales, marketing, or customer service departments, we will provide you with certified Salesforce consulting services.
Salesforce Implementation Services
We aim to help you achieve maximum business value through the Salesforce product portfolio. For this, we have the necessary industry experience, technical knowledge, and all delivery functions.
With 6 years of experience in providing Salesforce implementation services and helping the company provide better customer service, Luyun Technology's developers have extensive experience in developing and customizing your Salesforce solutions. We aim to help you achieve business goals, improve sales processes and implement marketing automation, while also enhancing the quality of customer support.
APP/Web/Mini App Development Services
We can build customized Salesforce apps/web/mini programs for you and help meet the business needs of your industry.
We use services built into the Customer 360 platform (formerly the Lightning platform) to create applications faster. The Lightning Platform provides a simple way to develop and modify business logic, customize UI, and integrate with third-party applications and systems.
We can build content using the Customer 360 Platform:
Tailored applications for your employees and customers
Mobile applications
AppExchange application, integrating your cloud platform with Salesforce Clouds.
Salesforce Configuration and Custom Services
Our team configures and customizes your Salesforce solution with the main purpose of meeting your business objectives. By customizing Salesforce according to your needs, we can help you improve the quality and speed of your support department, the success rate of your sales department, and the automation of marketing functions.
When you start using Salesforce to meet your business needs, the first step is to configure it. In addition to initial settings, configuration mainly includes interface modification, data and metadata organization, and setting up business processes and logic according to your needs. This configuration also includes setting sales paths, dashboards, reports, page layouts, custom tabs, permission sets, and data validation rules. You can also benefit from the lightning process builder to organize business workflows. If you still feel that the management process requires other software, the App Exchange Store can provide assistance for you. You can install the application here to extend the default features. Even if you use services like G-Suite for email management or Slack for chat communication, they can be easily integrated into Salesforce.
IoT Development Services
We assist the company in developing IoT solutions and provide full cycle IoT application development services.
As an IoT development company, Luyun Technology is committed to assisting customers and enterprises in developing high-quality IoT devices and embedded IoT solutions that can be easily integrated into mobile and web applications.
Our experienced team of IoT development experts, with years of outstanding experience, have an understanding of all specific IoT application development concepts in the core field. We will successfully match your needs with the best IoT solutions and services, including consulting, development, implementation, integration, and security.
We are also committed to meeting the specific needs of your business and identifying your personalized technologies, tools, and other requirements. Our team will continuously update our knowledge and skills based on the latest trends in IoT application development, providing our customers with the most efficient products and solutions.
Salesforce Data Migration Service
Upgrade Classic to Lightning
Salesforce Integration Services
Salesforce Support and Maintenance Services
Salesforce Custom CRM Development Service
Salesforce Data Migration Service
We can help you migrate from a CRM system to Salesforce and ensure that all your data can be perfectly migrated.
We guarantee that your data remains intact and protected during the migration process. During the data migration process, it will not cause any interference to your business.
Migration from another CRM
Migrating from alternative CRM may be a challenging process as different CRMs use different data formats. Reformatting and presenting them as Salesforce compliant data requires time, effort, and planning.
But don't worry, we have experience migrating data from systems such as HubSpot, Zoho, Freshsales, amoCRM, Pipedrive, SAP, Netsuite, OnContact, Oracle, Microsoft, etc.
Migration from other Salesforce organizations
We will migrate all your data from old versions of Salesforce or any other external data to the new Salesforce Order.
And we ensure that the imported objects have a specific order to maintain record relationships.
Synchronize data with Salesforce
Synchronizing different data sources may require a dedicated integration server or implementation of Mulesoft integration.
Synchronization can be single-sided or double-sided, which is much more complex in compiling and organizing data.
Upgrade Classic to Lightning
We can help you migrate from the Salesforce Classic version to the Lightning version and ensure that all users can easily enjoy the Lightning experience.
The difficulty of upgrading to Salesforce Lightning is not as great as it appears, and the migration from Salesforce Classic to Lightning is not too complicated. As long as the correct method is used, the transition will be a smooth and seamless experience.
New User Interface
Compared to the original version, the new version not only optimizes and upgrades the appearance of the user-friendly interface, but also enhances the flexibility and dynamism of the interface.
The new version of UI also allows for a quick transition from desktop to mobile devices, and vice versa.
New User Interface
Compared to the original version, the new version not only optimizes and upgrades the appearance of the user-friendly interface, but also enhances the flexibility and dynamism of the interface.
The new version of UI also allows for a quick transition from desktop to mobile devices, and vice versa. Sales path
The sales path is a crucial stage in identifying potential customers or opportunities, and the Lightning version implements the function of highlighting the most critical steps in each stage.
In the Lightning version, the time required for sales representatives to input information is greatly reduced and transactions are transferred to different stages.
Enhanced Reports, Charts, and Dashboards
The Lightning version has redesigned the reports, not only making their appearance more concise, but also adding features.
The upgrade also involves the dashboard, increasing the number of columns and instant refresh functionality.
Lightning App Builder
Lightning App Builder is perfect for customizing Lightning pages, reconfiguring them, dragging and dropping them, using configurations, and making them fun. Users can customize their homepage by selecting prefabricated components that can be deleted.
Lightning Builder can enhance the ability of users to customize Lightning components to meet their needs. Customization of interfaces is crucial for making the system truly efficient.
Kanban View
Easily manage opportunities through the new Kanban view.
Kanban can view up to four fields and easily drag information to the next stage. Quickly create and distribute tasks or events without leaving the current view.
Salesforce Einstein
Salesforce Einstein is a new artificial intelligence product that enables easier sales and market forecasting.
Salesforce Integration Services
Our team can seamlessly integrate Salesforce with any third-party application and adjust the integrated application from AppExchange.
We help you solve the Salesforce integration problem and provide you with the following assistance:
- Real time synchronization of Salesforce data with all applications
- Integrate Salesforce with other CRM and ERP systems within the company
- Integration with third-party computer telephone (CTI) systems
- Integrate Salesforce with your desktop application.
- Integrate data with applications without any interfaces.
- Integrate data with sales and marketing automation tools
- Integrate your website or e-commerce with Salesforce
Our Salesforce integration approach can help you:
- Connect data streams from different departments to improve employee productivity.
- Obtaining a 360 degree customer view is crucial for high-quality customer service.
- The business and workflow of an automation company.
- Provide access to ERP data for sales and marketing departments through the Salesforce interface.
Integration of sales and marketing automation
The sales and marketing departments need to easily exchange data. If you use Market, Mailchip, or any other marketing tool, we can help you integrate these tools with Salesforce.
Marketing automation integration can help you approach cold leads in new automated ways or start cultivating leads in new automated ways at every stage of the sales process.
Accounting integration
The integration of Salesforce with accounting applications such as QuickBooks and Xero makes it possible to share actual financial data with the sales department and keep the data in Salesforce up-to-date.
Accounting integration can enhance customer information, invoices, and transactions, improve estimates, and gain more data-driven insights.
ERP integration
Integration with systems such as SAP, Oracle, NetSuite, and Salesforce is crucial for the integration between your front-end and back-end (such as human resources and development).
Sales representatives can obtain the latest information about customer orders, inventory, shipping, and invoice status.
In addition, the latest sales data in the ERP system helps reduce inventory costs and better plan production.
Social media integration and automation
Social integration and automation with WeChat, email, etc. can provide a personalized customer experience and interact with customers.
By effectively using top social media platforms, sales representatives can track customer social activities and increase the company's visibility in social channels.
Computer telephone integration
We help connect Twillio, RingCentral, Phoneburner, and other telephone systems with Salesforce.
Computer telephone integration has promoted sales and improved service quality and speed. In addition, our team can help improve the routing of incoming calls, automatically record and record calls, and create KPI reports and dashboards.
Integration of websites and e-commerce
We can integrate Salesforce with websites, different potential customer forms, and e-commerce platforms (including WooCommerce, Magento, Shopify, etc.).
E-commerce integration enables our customers to create personalized marketing campaigns and customer portals for their customers, increasing revenue from each order and improving the overall customer experience.
Collaborative application integration
Collaborative systems such as Confluence, Slack, SharePoint, Office 365, and Gsuite are commonly used to store company files, documents, emails, and more.
We help companies overcome integration risks such as downtime or duplicate data, and provide flexible solutions for employees to better achieve collaboration within the company.
Calendar and email integration
The synchronization of contacts and meetings between Salesforce and third-party calendars (such as Google or Microsoft calendars) helps companies improve employee productivity and help them perform daily tasks more effectively.
IT Service Management Integration
We will connect the service technical support team using JIRA Service Desk, Zendesk, Freshservice, ServiceNow, and other similar tools with the front desk through Salesforce.
The integration of IT service management has improved customer experience and collaboration between technology, service, and sales teams.
Salesforce Support and Maintenance Services
The Salesforce developer and administrator certification team, as well as business analysts at Luyun Technology, are ready to ensure the stability and optimal performance of your Salesforce solution.
24/7/365 system monitoring
We can quickly identify and fix issues in Salesforce Cloud. Our team can help you prevent performance and security issues from occurring
Instant management support
We always provide support for your Salesforce solution. You can send any request to our administrators, who will immediately implement your tasks in Sandbox,such as custom reports or workflows, and then our QA will check the implementation in Sandbox and deploy the changes to the production environment.
Data Management and Security
We use data deduplication and validation rules every day to clean, maintain, backup, and import your data. We have also implemented other security measures to protect your data.
Salesforce Custom CRM Development Service
As a CRM company, Luyun Technology is determined to help improve your customer relationships by developing customized CRM software tailored to your business needs. Our services will provide faster communication, better workflow organization, better customer retention, and accurate customer demand forecasting for your enterprise.
In the past decade, Customer Relationship Management (CRM) has prompted companies to strengthen their customer communication. Now, using CRM correctly can improve interaction with customers and potential customers, centralize and analyze customer data, track results, and drive other collaborative organizations to create miracles for your business. The most important value of maximizing the utilization of CRM systems is to evaluate customer information to create accurate strategies to help maintain potential customers through customer service.
As a CRM development company, we provide a complete CRM software solution to assist enterprises in developing, implementing, migrating, and maintaining their custom CRM systems.
If you are determined to expand and improve your customer relationships, we will put our experience into practice and develop a fully customizable CRM that will be most suitable for your niche market and business needs. Our customized CRM solution will help your business improve efficiency, retain old customers while acquiring them, increase ROI, and arrange customer related workflows.
Business Analysis
Our CRM development services include a comprehensive analysis of the details of your interests and business needs. We investigate the goals of your business and workflow to indicate the most suitable CRM development features for you, in order to cover and achieve the best results. We ensure maximum benefits from your further CRM development.
CRM development integration solution
Our custom CRM developers can securely integrate internal and external systems with your CRM. Ensure smooth operation between each other and ensure safe and fast information flow through them.
By integrating all of your systems, your team will improve the efficiency of data management, as the system will automatically perform all necessary processes from data collection to analysis and prediction.
User Adoption
Our customized CRM development service provides a comprehensive user adoption strategy.
We believe that creating user-friendly software based on customer needs will undoubtedly lead to long-term success for your business. We will make every effort to develop user-friendly and effective software, and provide all necessary training and support when needed.
