©2024 Luyun ｜ 沪ICP备15046208号-1 ｜ All rights reserved © Shanghai Luyun Internet Technology Co., Ltd.
Visual Assistance
Visualization Helps Drive Effective Collaboration.
Visual Assistance
The innovative design with work order as the main line enables users and customers to collaborate efficiently.
Visualization helps to manage the whole life cycle of the whole incident and problem, so that all parties can keep a trace of the whole service around the work order, fully share information, and grasp the progress in real time.
Service Map
- Real-Time Ticket Tracking: Use a visual dashboard to show real-time ticket status, progress, and key metrics. This helps the team see the overall status of the ticket in real time, so they can quickly detect problems and take action.
- Geographic Information System (GIS) Integration: Combining work order data with geographic location information, visualizing work order distribution, team location, and service coverage through maps. This is useful for geographically dispersed teams or tasks that require location-based optimization.
Inspection and Maintenance Support
- Ticket Priority and Urgency Visualization: Use colors, labels, or other visual elements to highlight the urgency and priority of work tickets to help the team better handle urgent tasks and ensure that other tasks are handled as planned.
- Task Allocation and Resource Scheduling: Visualization tools help distribute tasks more intelligently across teams, taking into account each member's workload, skills, and location. This helps to increase efficiency and reduce wasted man-hours.
Performance Evaluation and User Experience
- Historical Ticket Analysis: Use visual analytics tools to review and analyze previous ticket data to identify trends, bottlenecks, and opportunities for improvement. This can provide useful insights for future work order management strategies.
- User Interface Friendliness: the design of an intuitive user interface makes the work order management system easy to use, and simplifies the operation process by visual means. This increases user productivity and satisfaction.
Dedicated workbench
- All kinds of support needed in the service process are integrated into the workbench. Such as quick order creation, important data, work order classification, knowledge base support, personal business records, announcement messages, mobile operations, etc., can be completed in one station on the workbench.
- Each person can be equipped with a dedicated workbench, and the workbench can be flexibly configured according to their own business needs.
